Large-scale initiatives that involve significant change often fail. The most prevalent reason for failure is not broken processes, implementation challenges, systems issues, or organizational structures, it is people resisting to adapt to new ways of working.
Change management should never exist in a vacuum. It is imperative that employees understand that the goal for any change is to improve the business in a meaningful way, while ensuring the certainty of desired business outcomes. The success of any initiative depends upon the readiness of the business to accept it. At St. Charles, we look beyond the traditional confines of change management and emphasize business readiness.
Our approach to business readiness is visible and practical, and most importantly, aligns to the strategic business objectives that facilitated the need for change. Our key Business Readiness elements include:
- Linkage to broader initiatives to leverage organizational momentum
- Use of role transitions to build understanding – what to “start, stop, and continue”
- Enablement and performance through just-in-time information, training, toolkits, etc. with a focus on ensuring desired outcomes
We don’t go it alone. We know you have internal change teams and we are adept at collaborating with our client’s in-house expertise to use their approaches and tools to drive change. Additionally, we bring a proven methodology and wide range of tools that can be tailored to your needs and incorporated into the overall approach of the internal change team.
Effective change management is a process for ensuring the sustained success of a new initiative or endeavor.
It is infused into the process and results from a combination of strategic planning, project management, business process engineering, organizational assessment and design, communication, training and development, performance and process support, and program evaluation.
Our Business Readiness solutions include:
- Organization Impact Assessment
- Leadership Alignment and Engagement Plan
- Communication Strategy and Plan
- Knowledge Transfer Strategy
- Business Impact Mapping